Paypal and Refunds -
Dirty - 03-06-08
I recently won a pair of Boston 35ths off ebay Uk, seller said they were in excellent condition and worn only 3 times and from the pic he had they looked good. I got them in yesterday and they are in terrible shape, they are very dirty, scuffed and the soles have excessive wear. I tried cleaning them but they aint coming clean! I contacted the seller and he said he is willing to refund the cost of the shoes ($12) but not the cost of postage ($25). It really pisses me off when I look at the shoes but my question is should I push to get the full amount back or just settle for $12? Ive never dealt with a situation like this so im not sure what is right.
RE: Paypal and Refunds -
mr.pure - 03-06-08
Post a link and then the actual item if you can for us.
RE: Paypal and Refunds -
reid - 03-06-08
Take it through ebay and then paypal. You'll get a minimum of $12 back that way, probably the whole lot. I got all my money back when some guy sold me fake PPs.
RE: Paypal and Refunds -
Big J - 03-06-08
I just went straight through paypal, that was for a missing item though that hadn't been sent recorded. Eventually got a full refund but it took about 5 weeks.
RE: Paypal and Refunds -
Dirty - 03-06-08
Item number 120258386369
Link
Pics
In the second pic you can see all the wear they show.
I filed the claim through paypal but their first step is to communicate with the seller personally which I did, the next step is to let paypal handle it themselves.
RE: Paypal and Refunds -
Dirty - 03-06-08
Here is a lil reference point, on the left is the actual shoe I tried cleaning with oxy clean and a scrub brush and on the left is a new pair of NYLs.
RE: Paypal and Refunds -
reid - 03-06-08
Looks better than the condition my NY 35ths came in. "Good condition" on them too
Got em dirt (no pun intended) cheap tho so nvm
RE: Paypal and Refunds -
King of the Farm - 03-06-08
Wow... Those are FUCK'D UP!
Oxyclean method didn't work? This guy must've really let some shit set into the shoes. I've had great results with it but you have to put some elbow grease into it.
I would say with his description and the washed out photos that obviously were taken from the optimal (misleading) angle, he misrepresented the condition.
Good luck with getting a refund. It looks like you have a valid arguement.
With your name and avatar... shouldn't these be perfect for you though?
RE: Paypal and Refunds -
Dirty - 03-06-08
Lol good point King!
RE: Paypal and Refunds -
mr.pure - 03-06-08
He has definitely misrepresented the condition of the shoes.
I bet the inside looks pretty shit too.
Fuck him, you want all the money back !
And return postage if he wants them back.
RE: Paypal and Refunds -
Dirty - 03-06-08
Yeah the insides are shit too, the 35th logo is all worn off and there is what looks like dog hair all on the inside. I just sent him a message demanding a full refund or else I will hand the claim over to paypal directly. Cheers to all you for your help!
RE: Paypal and Refunds -
reid - 03-06-08
If they are anything like mine, set aside a weekend for cleaning up. Took me at least 4 hours each shoe and theres still some grub that won't come off
RE: Paypal and Refunds -
kt0626 - 03-06-08
A number of things to consider D :
1. Is it worth your time and effort to go try and retrieve the whole amount (personally its only a few emails, and act accordingly as things occur - I'd say do it).
2. Are you returning the shoes, or was the $12 refund offer to keep them with you? If you need to return them, thats shipping on top of that, and he said he won't pay shipping (which you already paid anyhow to get em in the first place, right?).
3. If the pics and verbage were blantantly mis-represented to that of the kiks, then your case is rock solid - just have to wait for the arbitrators (ebay?) decision. Waitings a pain, but at least we're not talking hundreds of bucks....
RE: Paypal and Refunds -
Lorrie - 03-06-08
good luck. all the elbow grease can't clean the stain of deception (how's that for some hard, almost Lady MacBeth stylez WORD UP!) But if you get all your cash back that should help.
I've got some bell end in Kentucky claiming that he already gave me my refund. No, dumbass, PayPal put the money into escrow when I filed the dispute and they'll release it when you actually give me the money back.