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Adidas Superstars - SuperstarDB.com - #SSDB
Buying from Harputs? - Printable Version

+- Adidas Superstars - SuperstarDB.com - #SSDB (https://www.superstardb.com)
+-- Forum: General (https://www.superstardb.com/forum-14.html)
+--- Forum: Chat (https://www.superstardb.com/forum-2.html)
+--- Thread: Buying from Harputs? (/thread-4497.html)

Pages: 1 2

Buying from Harputs? - Battosai - 22-04-08

How many of you have done that?

I've ordered from them yesterday as wondering if anyone can help me out with these questions I have:
-.I ordered on the $40 Express option when purchasing, how long can I expect to wait for reciept of the item?

- Do they mark single items as 'gift' or can I expect to pay customs charges when the iteam arrives?

- If I have to pay customs, how much am I looking at?

- Am I protected against loss or damage once the item is in transit?

- Do they take any special measures to protect the box and packaging? i.e extra cardbord boxing to protect the actual shoebox.


Any help greatly appreciated.

Cheers.

RE: Buying from Harputs? - Dirty - 22-04-08

Ive ordered from them before, I dont know about the international shipping or customs but they do package the shoes (and boxes) very well. The two boxes i got from them are in better shape than any other box in my collection!

RE: Buying from Harputs? - Battosai - 22-04-08

Dirtyaccord Wrote:Ive ordered from them before, I dont know the international shipping or customs but they do package the shoes (and boxes) very well. The two boxes i got from them are in better shape than any other box in my collection!

Excellent. How long did they take to arrive?

RE: Buying from Harputs? - Dirty - 22-04-08

They took five days but that was just UPS ground shipping from California to Texas...

RE: Buying from Harputs? - Battosai - 22-04-08

Dirtyaccord Wrote:They took five days but that was just UPS ground shipping from California to Texas...

oops, didn't even notice your flag there, sorry about that.

I'm hoping for $40 charge! I'm getting the shoes this week... :/

RE: Buying from Harputs? - borodave1973 - 22-04-08

My missus got me some from there took about 10 days to deliever to the uk well packed and marked as a gift so no customs chargesVery Happy
Damn good outfit imho

RE: Buying from Harputs? - manus - 22-04-08

That sounds like good service!

When I've been charged customs through the post office, it's been VAT on the item's value, plus an £8 handling fee.

I tend to only buy t-shirts from the States though - do it right and even with customs, they work out about £11 each!

RE: Buying from Harputs? - adidasanth - 22-04-08

Damn good! I have a forum member getting sum soops from there I hope.....soon! Very Happy Very Happy

RE: Buying from Harputs? - Minty - 22-04-08

I am from the States too, but they have superb customer service. I'm confident that you wont have any problems. They are one of the best places to buy from (Shotta being the best place, of course Wink )

RE: Buying from Harputs? - Battosai - 22-04-08

Hmm.. about the customer service...

I've sent them two emails now; one on Friday and one yesterday and haven't heard a single thing back from them..

What's up with that?

RE: Buying from Harputs? - Minty - 23-04-08

I talked to one of their reps, it is because they get so many. He said sometimes they get backed up, because only one person answers the emails. Weird though that they didn't get back to you the next day. I would call them.

RE: Buying from Harputs? - Guiding Star - 23-04-08

yeah they're basically a one man operation (although his pops is there a lot)

RE: Buying from Harputs? - Battosai - 23-04-08

That's crazy. How can they have sold so many shoes if there's so few people working there?

I have a vision of two oompa loompas working 24/7 now. Laughing

Getting slightly annoyed/worried about my order now, though. They've taken money from my account (pending) but on the expressmail.com site there is no order number for the despatch # I was given and I can#t get in touch with them via email.

Surprised

RE: Buying from Harputs? - dj_wildthing - 23-04-08

I've ordered from them a couple of times and usually they ship the supes same day and I've received them within a week.

No need to worry, Harputs is a serious business

Wink

RE: Buying from Harputs? - Battosai - 23-04-08

dj_wildthing Wrote:I've ordered from them a couple of times and usually they ship the supes same day and I've received them within a week.

No need to worry, Harputs is a serious business

Wink

Cool, that's good to hear.

Can I ask whether you tracked the item? If you did, how long before you tracking number was available on the Express.com site?